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OnlineEdge Help

I need Assistance NOW!
Email us at lweis@jcc.org or call the Baltimore JCC at 410.559.3515
Email us at decker@jcc.org or call the Baltimore JCC at 410.559.3518

Online Registration - existing users
If you have an existing Membership account, your user name will be the email account
listed in our records. Your password will not change. You can click Forgot my password
to get your current password. If you get a Duplicate Email error message, please call or email us for help!
See the bottom of this page.

Online Registration - new users
If you have never used our Online registration, use your current email address. then enter your first name, last name,
and zip code. You must enter all of these fields. If you get a message saying the account already exists, request your
password, and log in with the password sent to you. If you are having problems here, please contact us. See the bottom
of this page.

Retrieving your password
From the sign in screen, click the "Forgot my password" link. You will be asked for the email address that is associated with
your account. The password on file for your account will promptly be sent to this email address. You will not be required
to reset your password.

Landing Page Shows all the Classes and Programs
On the Landing page you will see all the classes now available online.
The Home page offers you a pick and choose search by departments if you prefer it.
Click HOME from the Memu to use thise page to start your search

Landing page Next step - Narrow the Programs and Classes
If you know the Class Code of the class you are looking for, use the Class code search. Click on the eraser to the
right the the greyed out class code to clear you Class Code search. The left column of the Programs page displays other options
for further search refinement. The current Program guide can be found on the Home page.

Searching using words
The words search is the next easiest to use. If you know the title of the class, enter a word or group
of consecutive words from the title. Again click the grey arrow to start a search.

Other Searches
Sometimes a pop up box displays allowing you to select choices.
Click Update Search in the pop-up box to select choices. You may later remove these items from the search
by clicking the red x located next to the items displayed in the left column. Clicking on the
little eraser at the bottom clears all your search selections. Then you can start a new search.

Search by date range
Looking for a class that starts around a certain time period? Start by clicking on the first day of that time period on the calendar.
Then continue to click on each additional date on the calendar. The class listings will adjust accordingly.

Register for a Class or Program
After you click on the Grey Register button, you will be shown a list of your family members. Select the name of the
person attending the class. Online Registration will add it to your Cart.

Removing or editing items in the cart
You can remove programs individually from the cart summary screen by clicking on the corresponding program
delete icon (Red X). Please note that programs will be deleted immediately without any further
prompt. Individual items in the Cart be edited by clicking on the edit link. An edit box will display allowing you to change
registration selections. These will be saved upon clicking the "update" button and your cart will be updated automatically to
reflect any changes.

Accepted Payment Methods
Only credit card payments are accepted online. We accept MasterCard, Visa,
American Express and Discover cards.

Refunds
Refunds or program changes must be handled directly by JCC
staff. Please refer to the contact information displayed on your
e-mail confirmation.

Class or registration confirmation
After submitting payment, you will be taken to a confirmation screen.
You will also receive an e-mail confirmation at the email address listed on
your account. If you do not receive your e-mail confirmation, or if you
have any questions, please contact Laurence at 410-559-3515 or Darius at 410-559-3518
and you will receive a response within 24 hours, Monday through Friday
during business hours. We will respond to your message as soon as possible.

Harry and Jeanette Weinberg JCC
5700 Park Heights Avenue
Baltimore, MD 21215
Ben and Esther Rosenbloom JCC
on the Weinberg Campus
3506 Gwynnbrook Avenue
Owings Mills, MD 21117